Privacy Policy

PrudentShield LLC
Effective Date: January 7, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

PrudentShield LLC (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data, including consent records, is kept strictly confidential.

1. Information We Collect

Personal Information

We may collect the following personal information:

Name

Email address

Phone number

Physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication

Records of inquiries and service requests

Appointment details and preferences

Service history and customer feedback

2. How We Use Your Information

We use the information collected to:

Provide and improve our services

Process transactions and payments

Communicate with you regarding inquiries, appointments, and service updates

Send promotional communications only when explicit consent is provided

Improve website functionality and user experience

Maintain security and prevent fraud

Maintain records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you consent to receive text messages related to our services, including appointment reminders, customer support messages, and important service-related updates.

Opt-In & Consent

You will only receive SMS messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier requirements

Opt-Out Instructions

You may opt out at any time by replying “STOP”

You will receive a final confirmation message

No additional messages will be sent unless you re-opt in

Opt-out requests are processed within 24 hours

Message Frequency & Content

Message frequency varies based on your interaction with our services

Messages are directly related to services you have requested

We do not send promotional SMS messages without explicit consent

Help & Support

Reply “HELP” for assistance

Or contact us at [email protected]

Customer support is available during regular business hours

Carrier Information

Message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors supporting services such as customer support or message delivery is permitted.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except SMS aggregators and providers strictly necessary to deliver the messaging service.

We implement strict safeguards to protect SMS opt-in data and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Service Providers

We may share information with trusted third-party vendors who assist with:

Payment processing

Appointment scheduling

SMS message delivery

All vendors are contractually required to maintain confidentiality and security.

Legal Compliance

We may disclose information if required by law, legal process, or to protect our rights.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred while remaining subject to this Privacy Policy.

Text messaging opt-in data and consent are excluded from all transfers, except as required for SMS delivery.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication

Regular security reviews and updates

Employee data protection training

Breach notification procedures

Secure backup and disaster recovery systems

While we strive to protect your information, no system can be guaranteed 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic

Remember user preferences

Improve website functionality

Measure service effectiveness

You may disable cookies through your browser settings, though some features may not function properly.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt out of marketing emails via the unsubscribe link

Opt out of SMS by replying “STOP”

Request details about how your data is processed

Withdraw consent for future communications

File a complaint with a supervisory authority

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by PrudentShield LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated effective date. Significant changes will be communicated via email or website notice.

10. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact:

PrudentShield LLC
Camden, South Carolina, United States
+1 704-741-0247
[email protected]